September 23-29 2018: Leconte Center, Pigeon Forge TN
Need Help? Please read below, if you do not find your solution, Please email us at NQCVIDEO@GMAIL.COM. Do Not
contact NQC directly as they will refer you to here.
Password Not working?
Please make sure you are using the password that was provided in the email, this is not the same password as for
the NQC web site. Also note you can not change your password, this is a unique password generated by the system
for your email only.
Having issues with video streaming? (buffering, multiple audio sources, sync issues)
*Make sure your computer is up to date.
*Restart your computer or device to clear out cached data and close any unnecessary programs.
*Chrome, Safari, or Firefox are the recommended browsers, although may work with others.
*If connected via Wifi, please move closer to Wifi access point.
*If you hear echoes or multiple audio sources playing, please make sure only 1 tab is open.
*If audio/video is out of sync, try refreshing page or closing and re-open browser.
*If you do not hear audio, please make sure the player is not muted and your volume is turned up.
Replays of videos:
Click the “On Demand” button at top of page, replays will be available within 24hrs after event.